Manage orders (UK)

This information is for UK sites: Orders for examinations from the Order Communications system arrive separately. They need to be acknowledged manually, which creates a request with an event number. You can combine exams (for the same patient) which will be performed together.

Combine orders (for the same patient which will be performed / reported together) into one event.

  1. Click the HospNo column header to sort the Orders list by Hospital Number.
  2. Hold Ctrl and click to select multiple orders.
  3. Click the Change button.

  4. Click the Request button.

  5. Check that the Received button is selected.
  6. Click the Save button.

    7. The orders are saved as a single request.

Warning:

If you attempt to combine orders for different patients, a warning will pop up.

Separate orders (which have been combined in error) into individual events.

    STEP 1

    Unlink an exam.

  1. Find a multi-exam event either via the patient record or the Vetting List.
  2. Right-click the event.
  3. Hover over Unlink from Order.
  4. Select an exam to be removed from this event.

    5. A pop-up dialog asks you to confirm.

  5. Click the Yes button.

    6. STEP 2

    Delete the duplicate exam.

    The order is restored. You must also delete the exam from the original request.

  6. Click to select the request.

  7. Click the Change button.

  8. Delete the exam from the Code field.

  9. Click the Save button.

    10. Status should be Received.

  10. Click the Save button.

    11. The event becomes a single-exam request. The unlinked order must be requested.

    STEP 3

    Request the exam.

  11. Click to select the order.
  12. Click the Change button.
  13. Click the Request button.

    14. Date should be the date the exam was originally ordered.

    Status should be Received.

  14. Click the Save button.

    15. The exam now has request status. See also Acknowledge an order.

Warning:

If any action was taken on the separate / linked orders (attendance, imaging), see Event Correction before linking / unlinking.

Link two exams (which have been saved as separate requests) into one event.

    STEP 1

    Unlink from order.

  1. Right-click a request.
  2. Hover over Unlink from Order.
  3. Select the exam.

    4. A pop-up dialog asks you to confirm.

  4. Click the Yes button.

    5. STEP 2

    Add the exam to the other request.

  5. Click to select the request you want to keep.

  6. Click the Change button.

  7. Place your cursor in the Time field and press the Enter key.

  8. Enter the exam code in the Code field.

  9. Click the Save button.

    10. STEP 3

    Delete the duplicate request.

  10. Right-click the request.

  11. Click Delete.

    12. A pop-up dialog asks you to confirm.

  12. Click the Yes button.

    13. STEP 4

    Link the order.

  13. Right-click the order.

    14. Matching requests are listed. To avoid picking the wrong event, delete the duplicate first (STEP 3).

  14. Click Link to ...

  15. Close and reopen the record.

    16. The two exams are now in one event.

Link an order (which should be performed with another order) to an existing request.

  1. Click to select the request.

  2. Click the Change button.

  3. Click to place your cursor in the Time field by the exam.

  4. Press the Enter key.

  5. Enter the missing exam code.

  6. Click the Save button.

  7. Click the Save button again.

  8. Click to reload the patient record.

  9. Right-click the omitted order.

  10. Select Link to... [relevant request].

  11. Click to close the patient record and to reload.

    12. The order is now part of a multi-exam request.

Warning:

If any action was taken on the separate / linked orders (attendance, imaging), see Event Correction before linking / unlinking.

Note:

UK: Where orders arrive individually for each exam, you should combine those orders (for the same patient which will be performed / reported together) into one event.

NIMIS: Where orders arrive as one request (for the same patient), you should separate those orders (which will be performed / reported separately) into individual events.