Report an issue

If something goes wrong, recreate and record then report the issue.

  1. Open the Java Console, recreate the issue, and save the log file.
  2. Send an email with the log file and a description of the issue to Magentus Service

Tip:

If you need help with Cris installation or configuration, you should contact your Trust IT Help desk, or Prime Contractor Help desk, in the first instance. Customers with support contracts can contact us directly.

System Administration: Basics

Security settings

Create an activity.

Create a role.

Apply module access.

Licences

Enter a licence key for new modules.

MOTD

Configure front page messages for users, sites, or the whole system.

Widgets

Display a widget.

Cancel deceased patients' events.

Reset connection

Reset connection to the Cris database.

Retrospective data entry

Use Back Log Mode to enter data as if it was a different day.

Change hospital

Use Change Hospital to view and enter information as if you were at another site.

Audit activity

View actions, deletions, status changes.

Find duplicate records.

View interface messages.